Ensuring the Quality of Services

Ten advisory working groups provide consultancy services to CBM when it comes to the development of programmes and policies in the different fields of work. The experts make sure that latest findings in medical sciences and development policies are incorporated into the programme work and that knowledge and training are transferred to CBM's partners throughout the globe. CBM works together with about 50 advisors—on global, regional, and national levels.

Their duties are to

• Develop and revise policy papers covering all of CBM's fields of work.
• Develop technical papers that are complementary to the policies. These papers are more context-specific, hands-on, and practical-oriented, whereas the policies give the framework.
• Visit projects to give advice to partners and staff.
• Represent CBM at international forums, congresses, and conferences.

In this way, CBM aims to ensure the quality of services that are delivered by its partners. Quality management is important to CBM to meet the needs and rights of people with disabilities in the best way possible.

CBM has enrolled international professionals with high standing to coordinate the advisory working groups.

Read more: CBM Advisor Piet van Hasselt in Madagascar
Further reading: Interview with Dr. Jill Keeffe, CBM advisor on Low Vision: "Reach Many More People With Low Vision!"
Further information: Stronger Partners, More Volunteers - Interview with CBM's Advisors on Community Based Rehabilitation