Quality and Accountability

As an international development organisation, we are accountable to our donors, to those who benefit from our work and to our staff. CBM is committed to ensuring quality in our programmes, to being transparent and responsive to the communities we work with.

CBM’s Evaluation Policy

Evaluating how CBM and its partners work and contribute to the Convention on the Rights of Persons with Disabilities and Sustainable Development Goals is a crucial component of accountability, transparency, and success. CBM has developed its own Evaluation Policy to back our commitment to being transparent about and accountable for our programme work and its successes.

This document outlines our approach to monitoring, learning, and improving our impact in the communities we serve and to ensure that every action is a step towards the inclusion and improving the quality of life of persons with disabilities. We use evaluation results and recommendations to advance our vision of an inclusive world in which all persons with disabilities enjoy their human rights and achieve their full potential. Get the CBM Evaluation Policy here!

Setting the quality bar

As an integral part of our Federation Strategy, we have developed the following standards to ensure consistent quality and accountability in the work we do. 

Our Programme Quality Framework spells out the principles and commitments that guide the quality of our programmatic work and to which we seek to be held accountable.

Our Partnership Principles explain CBM's long-standing, foundational approach to partnerships. They guide our behaviours and interactions with our partners. 

Our Code of Conduct stipulates acceptable and unacceptable behavior of CBM staff and those who work with us.

6-year-old girl practices writing with a fieldworker

Evaluating Our Work

Evaluations generate lessons learned, knowledge for future decisions and help us be accountable to our target groups, partner organisations and donors through assessing whether we delivered what we promised and whether we spent our funds in the best possible way.

Read evaluation summaries

Holding CBM accountable

CBM adheres to globally recognised accountability standards as a member of the Core Humanitarian Standard (CHS) Alliance.

The Core Humanitarian Standard on Quality and Accountability (CHS) describes the essential elements of principled, accountable and high-quality humanitarian action. Organisations may use it as a voluntary code with which to align their own internal procedures. It can also be used as a basis for verification of performance.​

The Standard sets out nine commitments that organisations and individuals involved in humanitarian response can use to improve the quality and effectiveness of the assistance they provide. It facilitates greater accountability to communities and people affected by crisis: knowing what organisations have committed to will enable them to hold those organisations to account. 

CBM became a member of the CHS Alliance in 2015 and has successfully completed its first self-assessment in 2018. You can access it here or below. The self-assessment is the first step of verification in the Alliance, where CBM provides information on the nine commitments to CHS.